Copper can monitor system performance remotely over time to identify and address ongoing issues. No routine maintenance for owners and residents beyond a standard wipe-down cleaning of the glass top.

Onsite training included for multifamily deployments, typically 30 minutes per resident cohort. Multilingual quick-start guide and full user manual are provided.

Copper operates a service team partner network for in-New York service calls. In addition there is a two-year limited warranty on every stove. Most issues are resolved remotely via diagnostics; physical service calls are dispatched same-week in the NYC metro area.

Copper can monitor system performance over time to identify and address ongoing issues.

The Charlie stove removes a building's exposure to gas shutoffs from LL152 inspections. Once a unit installs Charlie, that kitchen no longer depends on gas. Portfolio owners running LL152 risk assessments can use Charlie to take the kitchen line item out of the gas-dependence equation. Charlie is also Virtual Power Plant-ready, with grid services and tariff-aware charging capabilities in development. Buying today doesn't lock owners out of future grid revenue.

UL 1973: Standard for Batteries for Use in Stationary, Vehicle Auxiliary Power, and Light Electric Rail Applications;

UL 9540A: Test Method for Evaluating Thermal Runaway Fire Propagation in Battery Systems

UN 38.3: transport safety requirements

Copper is actively collaborating with UL to update the 858 standard to formally incorporate batteries. In the meantime, Charlie has passed the applicable protection and performance safety tests of the existing UL 858 standard.

Technical Specs