Operations, Management, and Maintenance

Operations and Maintenance Requirements

The Embue requires 5 minutes of maintenance per apartment once every one to three years to replace the battery in the Embue sensor(s) in each apartment. Embue Super alerts building staff when batteries require replacement. Many building operators schedule battery replacements at the same time as an HVAC filter replacement.

The rest of the Embue system requires no regular maintenance by building staff. The Embue operations center monitors and manages Embue network health and will alert staff if there are any problems requiring attention.

Ease of Operations

After installation, Embue will hold a one hour online onboarding session with senior management and on-site building staff. Staff are fully trained to operate the Embue Super app and will have discussed and agreed on energy savings goals and settings, as well as have implemented those settings through the app with guidance from Embue.

Service Support

Embue has available installers and is open to working with new New York based organizations

Data + Performance

Embue gives property teams visibility across the whole building, enabling them to detect inefficiencies and take action. It automates thermostats and central HVAC equipment to reduce wasted heating, cooling, and pump energy, and supports peak load management. Embue can be customized for owners, staff, and residents. The platform is also expanding to manage solar and battery systems.

Future Proofing

Embue helps future-proof New York multifamily properties by preparing them for evolving energy regulations, rising utility costs, extreme weather, and grid modernization. The platform reduces energy consumption by approximately 25%, improves operational resilience through remote monitoring and automation, and creates a foundation for demand response, virtual power plants, electrification, battery storage, solar, and EV charging. By improving efficiency today and enabling future technologies, Embue helps owners reduce risk while protecting resident comfort and NOI.

Specifications

FCC (Federal Communications Commission); UL (Underwriters Laboratories)

The Embue network is 95% wireless to minimize installation costs.

The Embue Thermostats work with 24V low voltage wiring, line voltage wiring, selected digital interfaces to heat pumps, and infrared remote controls. The Embue thermostat also works with communicating radiator valves which is how Embue can control steam and hydronic radiator systems. The Embue HVAC Management Module monitors and in most cases controls boilers, chillers, pumps, variable frequency drives, and monitors power consumption. Depending on the equipment, Embue may use Modbus, BACnet, 0-10V controls or dry contact relays.

Technical Specs