System takes about 30 minutes to an hour to install. Installation does not require any drilling or permanent alterations. This significantly reduces tenant disruption given the short installation time.

There are multiple ways for a tenant to use their Gradient heat pump. The onboard user interface (UI) allows users to change set point, mode, and fan speed directly on the unit. The unit also comes with a remote and an app. The app allows users to control the unit remotely and set schedules.