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Conservation Labs
Smart Water Monitor

H2know is a non-invasive sensor and reporting platform that provides high resolution water and plumbing maintenance insights to reduce utility costs, maintenance costs, and risks.

Smart Water Monitor

Description

Conservation Labs' H2Know is a non-invasive water monitoring sensor and reporting platform that uses acoustics to identify water usage patterns, pinpoints leaks to specific units or fixtures, and provides actionable recommendations to cut consumption and prevent equipment failures. H2Know reduces utility costs by lowering water use by 10–20%, which also decreases associated energy and wastewater expenses. For a mid-sized building, this can generate around $50,000 in annual savings, while households may see utility bill reductions of up to $400 per year.

Cost Savings

Conservation Labs can reduce water-related maintence costs by 10-30%. For a mid-sized building, this can generate around $50,000 in annual savings, while households may see utility bill reductions of up to $400 per year.

Key Differentiators

  • Minimally-disruptive installation - H2Know differs from many water monitoring solutions in that it typically requires only one sensor per riser or unit, can be installed without plumbing modifications

  • Precise sensing - H2Know is able to provide fixture-level water use estimates

  • Real-time, actionable insights - H2Know provides visibility into real-time water use and offers conservation insights and risk predictions based on building-specific usage patterns

  • Cost savings - H2Know reduces utility costs by lowering water use by 10–20%, which also decreases associated energy and wastewater expenses

Use Cases

  • Better visibility into real-time water use at a building

  • Reduce building utility costs

About

Conservation Labs provides smart water monitoring solutions to detect leaks, measure usage, and reduce water waste.

conservationlabs.com

Decarbonization Impacts

Operational Emissions

H2Know contributes to decarbonization by reducing energy use associated with water systems—often the second-largest energy load in multifamily buildings—through more efficient water use. By improving water efficiency, it helps properties achieve greater overall energy efficiency.

Project + Building Compatibility

Project Type

Both existing building retrofit and new construction

Essential Building Characteristics

H2Know installation requires access to building pipes, power, and Wi-Fi, with sensors installed on risers or within individual units. Sensor quantity and placement can be adjusted based on the desired level of data resolution. Specific requirements include a standard power outlet within 30 feet of the installation location and a stable 2.4 GHz Wi-Fi connection.

Ideal Building Characteristics

H2Know may be installed in any size and shape of building.

Minimum Project Size

Minimum order size for H2know is 10 sensors.

Ideal Project Size

Properties with over 100 units are preferred for economies of scale at deployment and monitoring

Additional Considerations

Wi-Fi is required for H2know to function. If Wi-Fi is not available, Conservation Labs can deploy a cellular network for IoT devices. In environments with limited access to power outlets, a Power of Ethernet (PoE) network may be deployed.

NY Contractor Availability

Installation contractor are available.

Example Installations

Installed By

H2know monitors and protects over 2,000 multifamily units including buildings owned or managed by Aldar, Burbank Housing Authority, Colliers, Greystar, Selfhelp, and UDR.

Case Studies

Resident Experience

During Installation

H2know installation is designed to be minimally disruptive for residents. For a typical 100-unit property, installation takes about 2–3 weeks with a small team, and most of the work is completed by trained installers rather than skilled trades. In some cases, a licensed electrician may be needed.

Post Installation

H2know sensors are typically not accessible to residents. However, H2know's insights and alerts may be available based on the needs of the building owners and managers. Conservation Labs provides direct access to detailed usage data or summary level data, as approriate.

Financing

NY Incentives/Financing Resources

  1. NYSERDA's Multifamily Building Programs

  2. New York State's Affordable Multifamily Energy Efficiency Program

  3. Con Edison's Multifamily Energy Efficiency Incentives

Payback Period

Under 12 months

Upfront Costs

The H2Know sensor retails at $140. Volume discounts may be applied to the retail price.

Ongoing Costs

H2Know requires an annual monitoring fee of $36 per sensor.

Operations, Management, and Maintenance

Operations and Maintenance Requirements

Operations and Maintenance teams may receive leak alerts or weekly maintenance reports that reveal the magnitude and location of chronic leaks and plumbing risks. Leak and risk data may be integrated to existing work order management tools.

Ease of Operations

Conservation Labs offers training tools and video tutorials to support onboarding. The reporting application and weekly usage reports are designed to be clear and easy to understand.

Service Support

Service/maintenance contractors are available.

Data + Performance

Conservation Labs provides visibility into real-time water use in a building by combining the H2Know sensor with a platform that delivers insights via a web app, mobile alerts, and reports. The platform identifies water usage patterns, pinpoints leaks to specific units or fixtures, and provides actionable recommendations to cut consumption and prevent equipment failures

Specifications

The H2know sensor has the following certifications: FCC, CE Mark, REACH and ROHS compliant, and SGS

Technical Details